Privacy Policy
At t998, we take the privacy of every Filipino player seriously. This Privacy Policy explains exactly what personal data we collect, how we use it, who we share it with, and what rights you have over your own information — all in plain language you can actually understand.
How t998 Protects Your Privacy
These six principles guide how t998 handles the personal information of every player on our platform, from Manila to Mindanao.
Data Minimisation
t998 only collects personal data that is strictly necessary to provide our services, verify your identity, and comply with PAGCOR compliance requirements. We do not collect data for the sake of it.
Secure Storage
All personal data held by t998 is stored using industry-standard encryption at rest and in transit. Our servers employ access controls so that only authorised personnel can view your information.
Your Rights, Respected
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the right to access, correct, and request deletion of your personal data. t998 honours these rights fully and without obstruction.
No Data Selling
t998 does not sell, rent, or trade your personal data to any third party for marketing purposes — ever. Your information stays within the t998 ecosystem, shared only where legally required or operationally necessary.
Opt-Out of Marketing
You can unsubscribe from t998 promotional communications at any time. One message to our live support team is all it takes. Transactional and security-related communications will still be sent as they are essential to your account.
Transparency First
This Privacy Policy is written to be clear and understandable, not buried in legal jargon. Whenever we update our data practices, we will notify players and update this page accordingly.
Introduction
Welcome to the t998 Privacy Policy. t998 is the Philippines' premier fast-cashout online casino platform, serving players across Manila, Cebu, Davao, Quezon City, Makati, and communities throughout the archipelago. We operate under strict PAGCOR compliance standards and are committed to handling your personal data with the same level of care and transparency that we apply to every aspect of our platform.
This Privacy Policy explains how t998 collects, uses, stores, shares, and protects your personal data when you visit our website at t998.org, create a player account, make deposits or withdrawals via GCash or other payment channels, play any of our games, or contact our support team. It also explains your rights under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and how to exercise them.
By accessing the t998 platform, creating an account, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein. If you do not agree with any part of this policy, please discontinue use of the t998 platform.
Note: This Privacy Policy should be read together with t998's Terms & Conditions, which govern your use of the platform as a whole. Both documents form part of the binding agreement between you and t998.
Data Controller
For the purposes of the Philippine Data Privacy Act of 2012 and all applicable data protection regulations, the data controller responsible for your personal information is the operator of the t998 platform at t998.org.
As data controller, t998 determines the purposes and means by which your personal data is processed. We are accountable for ensuring that all data processing activities carried out by t998 — and by any third-party processors acting on our behalf — are conducted in compliance with applicable Philippine data protection law.
If you have any questions about how t998 processes your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection Officer (DPO) via our live support channel, which is available 24 hours a day, 7 days a week. You may also reach us by email at [email protected] (plain text — not a clickable link).
Data We Collect
t998 collects personal data from you in three principal ways: information you provide directly to us, information we collect automatically when you use the platform, and information we receive from third parties in connection with your account. The categories of data we collect are described below.
3.1 Data You Provide Directly
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Account registration & KYC verification |
| Contact Data | Philippine mobile number, email address, residential address | Account registration |
| Identity Documents | PhilSys ID, passport, driver's licence, UMID, SSS ID, Voter's ID | KYC verification process |
| Financial Data | GCash account number, bank account details (BPI, BDO, Metrobank), payment card information | Deposit & withdrawal transactions |
| Support Data | Chat transcripts, complaint details, correspondence with our team | When you contact t998 support |
3.2 Data Collected Automatically
When you visit and use the t998 platform, we automatically collect certain technical and behavioural data, including:
- Device & Technical Data: IP address, browser type and version, operating system, device type and identifiers, screen resolution, and time zone.
- Usage Data: Pages visited, games played, session duration, click patterns, and navigation paths within the t998 platform.
- Transaction Data: Details of deposits, withdrawals, bets placed, games played, bonus usage, and wagering history.
- Location Data: Approximate geographic location derived from your IP address. We do not collect precise GPS location data.
3.3 Data from Third Parties
t998 may receive personal data about you from third parties in limited circumstances, including:
- Payment processors (e.g., GCash, PayMaya, BPI, BDO, Metrobank, InstaPay) confirming the status and details of financial transactions;
- Identity verification service providers used to assist with KYC document validation;
- Fraud detection and anti-money laundering screening services;
- PAGCOR or other regulatory authorities where required by law.
How We Use Your Data
t998 uses your personal data only for legitimate and clearly defined purposes. We do not process your data for any purpose that is incompatible with those stated below.
- Account Management: To create, maintain, and administer your t998 player account, including processing login credentials and account settings.
- Service Delivery: To provide access to our games (JILI slots, live dealer, bingo, sports betting), process deposits and withdrawals, and deliver the core t998 gaming experience.
- Identity & Age Verification: To verify that you are who you say you are, that you are at least 21 years of age as required under Philippine gaming law, and that your payment accounts are registered in your own name.
- Financial Processing: To process deposits via GCash and other accepted payment channels, process GCash withdrawal requests within our standard 1–2 hour timeframe, and maintain accurate transaction records.
- Regulatory Compliance: To comply with PAGCOR compliance standards, anti-money laundering (AML) obligations, and other applicable Philippine legal and regulatory requirements, including mandatory reporting where required by law.
- Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, identity theft, multi-accounting, and other prohibited conduct on the t998 platform.
- Customer Support: To respond to your queries, resolve complaints, and provide assistance via our 24/7 live support team.
- Responsible Gaming: To monitor gaming activity for signs of problem gambling, administer self-exclusion and deposit limit requests, and promote safe play among t998 users.
- Platform Improvement: To analyse usage patterns and technical performance data in order to improve the t998 platform, fix bugs, and develop new features.
- Marketing Communications: To send you promotional emails, SMS messages, or in-platform notifications about t998 bonuses, promotions, and new game launches — but only where you have consented to receive such communications and have not subsequently opted out.
No Automated Decision-Making: t998 does not use fully automated decision-making processes — including profiling — that produce legal or similarly significant effects on you without human review. Where automated tools are used (e.g., fraud flagging), all consequential decisions involve human oversight.
Legal Basis for Processing
t998 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173) and, where applicable, other relevant legislation:
- Contractual Necessity: Processing your identity data, contact details, financial data, and transaction records is necessary to perform the contract between you and t998 — namely, providing you with access to our online casino platform and fulfilling deposits and withdrawals.
- Legal Obligation: t998 processes data as required by Philippine law, including KYC obligations, AML reporting requirements, PAGCOR compliance mandates, and tax regulations.
- Legitimate Interests: t998 processes certain usage, technical, and behavioural data on the basis of our legitimate interests — specifically, to operate a secure platform, detect fraud, prevent prohibited conduct, improve our services, and maintain the integrity of the gaming environment.
- Consent: Where t998 relies on your consent to process data — particularly for marketing communications — you may withdraw that consent at any time by contacting our support team or using the unsubscribe mechanism in any marketing message. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
Data Sharing & Disclosure
t998 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We share your personal data only in the following limited circumstances:
6.1 Service Providers (Data Processors)
t998 engages third-party service providers to assist with the operation of our platform. These providers process your data on our behalf, under our instructions, and are contractually bound to protect your data in accordance with applicable law. They include:
- Payment processors: GCash (Mynt/Globe), PayMaya, BPI, BDO, Metrobank, InstaPay, Visa, and Mastercard — for processing financial transactions;
- KYC and identity verification providers — to assist with document validation and age verification;
- Fraud screening and AML compliance tools — to detect and prevent prohibited conduct;
- Game software providers (e.g., JILI Games and other licensed game studios) — only to the extent necessary for game functionality and dispute resolution;
- Customer support technology providers — to operate our live chat system.
6.2 Regulatory & Legal Disclosures
t998 may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other government bodies where required by Philippine law or where we are compelled to do so by a valid court order, subpoena, or regulatory demand.
6.3 Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of the t998 business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and of any new privacy policy that may apply.
No Cross-Border Transfers Without Safeguards: If t998 is ever required to transfer your personal data to a recipient outside the Philippines, we will ensure that appropriate contractual safeguards are in place, consistent with the requirements of the Philippine Data Privacy Act and applicable NPC guidelines.
Cookies & Tracking Technologies
The t998 platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and collect analytics data that helps us improve the platform.
7.1 Types of Cookies We Use
- Strictly Necessary Cookies: These are essential for the operation of the t998 platform. They enable you to log in, maintain your session, and navigate securely. You cannot opt out of these cookies while using the platform.
- Functional Cookies: These remember your preferences — such as language settings, game lobby layout, and responsible gaming tool configurations — so you do not need to re-enter them on each visit.
- Analytics Cookies: These help t998 understand how players use our platform by collecting anonymised data on page visits, session duration, and navigation paths. This data is used to improve the t998 experience.
- Marketing Cookies: Where you have consented, these cookies allow t998 to deliver relevant promotional content. You can withdraw consent at any time via your browser settings or by contacting our support team.
7.2 Managing Cookies
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you when cookies are being set. Note that disabling strictly necessary cookies will affect the functionality of the t998 platform. For detailed guidance on managing cookies in your specific browser, refer to your browser's help documentation.
Data Retention
t998 retains your personal data for as long as it is necessary to fulfil the purposes for which it was collected, to comply with our legal and regulatory obligations, and to resolve any disputes or enforce our agreements. The specific retention periods we apply are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | PAGCOR compliance & AML legal obligations |
| KYC Documents | 5 years after account closure | Regulatory requirement under RA 9160 (AMLA) |
| Transaction Records | 5 years after transaction date | Financial audit trail & legal compliance |
| Support Correspondence | 2 years after resolution | Dispute resolution & quality assurance |
| Marketing Preferences | Until consent withdrawn or account closed | Consent-based processing |
| Technical & Usage Logs | 13 months | Security monitoring & analytics |
Once the applicable retention period has expired, t998 will securely delete or anonymise your personal data so that it can no longer be associated with you as an individual.
Your Rights Under Philippine Data Privacy Law
Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by t998:
- Right to Be Informed: You have the right to know what personal data t998 holds about you and how it is being used. This Privacy Policy is the primary vehicle through which we fulfil this obligation.
- Right of Access: You may request a copy of the personal data t998 holds about you. We will provide this within a reasonable timeframe and at no charge for standard requests.
- Right to Rectification: If any personal data t998 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly within your t998 account settings; for corrections to KYC documents or other sensitive data, please contact our support team.
- Right to Erasure: You may request that t998 delete your personal data. Note that this right is subject to our legal and regulatory retention obligations — we are required to retain certain data (e.g., KYC records and transaction history) for the periods specified in Section 8, even after account closure.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of our legitimate interests, though we may override this objection where we have compelling legitimate grounds.
- Right to Data Portability: You may request that t998 provide you with your personal data in a structured, commonly used, machine-readable format, so that you may transfer it to another service provider where technically feasible.
- Right to Lodge a Complaint: If you believe that t998 has not handled your personal data in accordance with applicable Philippine data protection law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of the above rights, please contact t998 via our 24/7 live support chat or by email at [email protected]. We will acknowledge your request within 72 hours and aim to resolve it within 15 business days. Complex requests may take longer, in which case we will inform you of the expected timeline.
Data Security
t998 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- Encryption: All data transmitted between your device and the t998 platform is encrypted using industry-standard TLS (Transport Layer Security) protocols. Sensitive data stored in our systems is encrypted at rest using AES-256 encryption.
- Access Controls: Access to personal data within t998's systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo security training and are bound by confidentiality obligations.
- Secure Payment Processing: Financial transaction data, including GCash and bank details, is processed through PCI-DSS compliant payment infrastructure. t998 does not store full payment card numbers on its servers.
- Account Security Features: t998 accounts are protected by password authentication. We strongly recommend that all players use a unique, strong password and enable any available two-factor authentication features.
- Incident Response: t998 maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights, t998 will notify the National Privacy Commission and affected players in accordance with the timeframes required by Philippine law.
Your Role in Security: While t998 takes extensive steps to protect your data, no online platform can guarantee absolute security. You play an important role in keeping your account secure by choosing a strong password, not sharing your credentials with others, and logging out when using shared devices. If you suspect unauthorised access to your t998 account, contact our support team immediately.
Children & Minors
The t998 platform is strictly intended for adults who are at least 21 years of age, as required by Philippine gaming regulations. t998 does not knowingly collect personal data from any individual under the age of 21.
During the registration process, all players are required to confirm their date of birth. Where t998 has reasonable grounds to believe that a registered user is under 21 years of age, we will immediately suspend the account, withhold any pending transactions, and initiate an investigation. Any personal data collected in relation to an underage account will be securely deleted once the matter has been resolved, subject to any legal retention obligations.
If you are a parent or guardian and believe that your child has registered an account on t998, please contact our support team immediately so that we can take appropriate action.
Third-Party Links
The t998 platform may contain links to third-party websites or resources in certain informational contexts. Please note that t998 has no control over, and takes no responsibility for, the privacy practices or content of any third-party website. This Privacy Policy applies solely to data collected and processed by t998 through the t998.org platform.
We encourage you to read the privacy policies of any third-party websites you visit, including the privacy notices of payment providers such as GCash and PayMaya, which operate under their own distinct data protection frameworks.
Updates to This Privacy Policy
t998 may update this Privacy Policy from time to time to reflect changes in our data processing practices, updates to applicable Philippine law, or improvements to our platform. When material changes are made, t998 will:
- Post the updated Privacy Policy on this page with a revised "Last Updated" date;
- Display a prominent notice on the t998 platform informing players of the update; and
- Where reasonably practicable, send an email notification to the address registered on your t998 account.
Your continued use of the t998 platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any changes, you should cease using the platform and may request account closure by contacting our support team.
We encourage you to review this page periodically so that you are always aware of how t998 handles your personal data.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way t998 handles your personal data, please reach out to us through any of the following channels:
- Live Support Chat: Available 24 hours a day, 7 days a week directly from any page on the t998 platform. This is the fastest way to reach our Data Protection team.
- Email: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in your subject line so our team can route your query appropriately.
t998 aims to acknowledge all privacy-related requests within 72 hours and to provide a substantive response within 15 business days. For complex data access or erasure requests, we may require additional time and will keep you informed of progress.
National Privacy Commission: If you are not satisfied with t998's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). For more information, visit the NPC's official website or contact their office directly.
Your Data is Safe with t998
We built t998 on trust — fast GCash cashouts, fair games, and a platform that respects your privacy. Ready to experience the Philippines' premier fast-cashout casino?